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General terms and conditions

 1. Scope
These general terms and conditions (hereinafter referred to as AGBs) apply to the services of Anna & Herbert Teissel (hereinafter referred to as LESSOR) who are commissioned by the client (hereinafter referred to as GUEST).
These terms and conditions apply exclusively to the contract. Other conditions do not become part of the contract, even if they are not expressly contradicted. Deviations from these General Terms and Conditions. require the express written approval of the LESSOR.
The General Terms and Conditions always apply. those on the website www. holidaysingreece.de, www.greecevacation.net and myholidaysingreece.com are published.

2. Contracting Parties, Conclusion and Liability
The contract is concluded when the GUEST sends an email/PDF order for the offer to the LESSOR.
With the e-mail/PDF order placement, the GUEST accepts these terms and conditions.

3. Services, prices, payment
The LESSOR is obliged to provide the contractually agreed services.
The GUEST is obliged to pay the agreed prices to the OWNER. This also applies to services and expenses from the OWNER to third parties in connection with the stay.
The applicable value-added tax must be added to the agreed net prices in business transactions. Agreed gross prices for private transport include the statutory value added tax.
The prices indicated on the LESSOR'S website are gross prices.
Invoices are due within 10 days of receipt of the invoice, but in any case before arrival without deduction. Invoices are received via email. If the invoice is not paid before arrival, the LESSOR will automatically terminate the contract and the GUEST will have to bear the costs listed in § 6.
The LESSOR is entitled to request a reasonable advance payment at any time. The amount of the advance payment and the payment dates must be agreed in writing by email.
In the event of a delay in payment or objectively verifiable doubts about the GUEST's ability to pay, the OWNER is entitled to refuse to provide the service.
If the billing address differs from the address given in the previous correspondence, the LESSOR must be informed of the billing address or the correct invoice recipient in good time. The GUEST shall bear the consequences of default if a changed billing address is not announced in good time, unless he is not at fault for this.

4. Offers, Options and Free Dates
Offers from the LESSOR are generally valid for seven working days and are non-binding, unless otherwise agreed. Options on specific dates will expire at the end of these seven business days.
If the GUEST is informed of free appointments, this only provides information about the status of the booking at the time of the information and is no guarantee for the availability of an appointment.

5. Number of participants, event schedule
The GUEST is obliged to inform the LESSOR of the number of participants when placing the order.
All changes in the number of participants must be communicated to the LESSOR in writing.
Increases or reductions in the number of participants or the duration of the event are possible up to seven working days before arrival at the latest. If the reduction exceeds 30% or the increase 50%, the OWNER reserves the right to adjust the fixed costs.

6. Withdrawal from the contract
The right to "terminate the contract for good cause" is possible for both contracting parties. The prerequisite for this, however, is that a corresponding written request to eliminate the important reason has been made within a reasonable period of time and that the period has expired without result. In the event of termination for good cause by the LESSOR or withdrawal for reasons for which the GUEST is responsible, the entitlement to terminate the contract applies. The assertion of further damage is not excluded.
If the GUEST withdraws from the contract after signing the contract without an important reason, the OWNER is entitled to charge cancellation fees according to the following scale, whereby the time of receipt of the declaration of withdrawal is decisive:
1st to 8 weeks before the event, free of charge
2. up to 14 days before arrival 25% of the total amount according to the current cost forecast
3. up to 7 days before arrival 50% of the total amount according to the current cost forecast
4. Thereafter 75% of the total amount according to the current cost forecast

The GUEST is free to prove that the LESSOR has saved higher expenses. The LESSOR reserves the right to prove higher damage.
Withdrawal from a valid contract by the GUEST must be in writing and will be confirmed by the LESSOR.
The LESSOR can withdraw from the contract if
1. adherence to the contract is not possible or reasonable due to circumstances for which he is not responsible (e.g. force majeure) or the execution of the contract could endanger the LESSOR's public reputation or the employees are endangered. In these cases, the GUEST's claim for damages is excluded.
2. if agreed advance payments are not received on time. If the service is not provided for this reason, the GUEST is not released from the obligation to pay.

7. Defects and Warranty
Complaints about obvious defects must be reported to the OWNER immediately in writing and in detail, but no later than 24 hours after departure. Otherwise the LESSOR's performance is deemed to have been accepted by the GUEST.
In the case of justified defects, the LESSOR has the right to rectify the defect. If the attempt to rectify the defect fails, the GUEST can then only apply for a price reduction, provided the defect is only insignificant. A withdrawal is excluded in this respect.
The warranty does not extend to defects that occur at the GUEST due to natural wear and tear, moisture, excessive heat or improper operation.

8. LESSOR'S LIABILITY
If the rental property cannot be used in accordance with the contract by the GUEST due to the LESSOR's fault as a result of omitted or incorrect execution of suggestions and advice given before or after the conclusion of the contract or due to the violation of other contractual ancillary obligations, the following regulations apply to the exclusion of further claims by the GUEST: For damages , which did not arise on the rental property itself, the LESSOR, for whatever legal reason, is only liable
with intent,
in the event of gross negligence on the part of the LESSOR,
in the event of culpable injury to life, limb or health,
in the case of defects which the LESSOR concealed or whose absence he guaranteed,
in the event of defects in the rented property, insofar as liability is assumed for personal injury or property damage to privately used objects.
In the event of a culpable violation of essential contractual obligations, the OWNER is also liable for gross negligence.
Further claims are excluded.
The GUEST is obliged to inform the OWNER in good time of the possibility of exceptionally high damage occurring.

9. GUEST Liability
The GUEST is liable for damage caused by guests or agents of the GUEST. The LESSOR must be reimbursed in full for the resulting costs. If the LESSOR's property is damaged or stolen, the GUEST will be charged in full. If necessary, the LESSOR will require the GUEST to take out appropriate insurance. The LESSOR shall in no event be held liable for any property brought in in the event of loss, breakage or damage.
The duty of care for any rented items is the responsibility of the GUEST from the moment they are taken over until they are returned. Any damage, shortages or loss are the responsibility of the GUEST and will be charged separately by the LESSOR.

10. Privacy
The GUEST's stored data will only be used for internal purposes and will not be passed on to third parties. The GUEST can object to the LESSOR's use of the data for marketing purposes.

11. Final Provisions
Changes or additions to the contract, the application acceptance or these terms and conditions for rentals should be made in writing. Unilateral changes or additions by the GUEST are invalid.
If the GUEST is a merchant, the place of performance and payment is the LESSOR's registered office.
Thessaloniki is the exclusive place of jurisdiction if the GUEST is a legal entity under public law or a merchant. If the GUEST does not have a general place of jurisdiction in Germany, the place of jurisdiction is also Thessaloniki.
Greek law applies.
Should individual provisions of these General Terms and Conditions be ineffective or void, this shall not affect the validity of the remaining provisions. In addition, the statutory provisions apply.